Sprint Makes MAJOR Voicemail/Call Forwarding Changes

28 10 2009

sprint-anytime

Hey everyone,

Some big news out of Sprint in terms of voice mail and call forwarding options.

As many of you know, Sprint is one of the only carriers to charge call forwarding rates for all calls, except those to its own voice mail service. That current rate is $0.20 per minute. That means that any calls that are forwarded to another mobile, office, home, or virtual phone for any reason… even if the line was busy, or no answer there was a cost for that.

Sprint recently announced that it would be doing away with that charge, and offering the “Busy” or “No Answer” Call Forwarding options to its customers without charge starting on November 8th. That means that now you can forward your calls to a 3rd party voice mail service provider of your choice, like Google Voice, or Call Wave, or one of the many others out there. It also means that if you want unanswered calls to your mobile to ring you at home or the office, you can do that too. This is particularly valuable for those people who live in fringe coverage areas, or simply dont have many minutes to spare for calls while near the convenience of a land line.

So its nice to see that Sprint is catching up with the “Call Forwarding” issue that T-Mobile, Verizon and AT&T have all thought about. But even more so, is that Sprint is doing all this for a very different reason of convenience, which is stated below.

Sprint also announced its intent to partner with Google, with Google Voicemail. Sprint is working with Google to add more features to the newly announced “Google Voicemail” to give its customers a more rich experience not only with its already existing Google Android products, but for those customers who enjoy Google products outside of Android.

By working with Google, Sprint has opened the door to its customers the “one number for life” possibility, in addition to giving not only the choice of the standard Sprint Voicemail, Visual Voicemail (offered on Android and Instinct products), but also Google Voicemail for visual voicemail and permanent storage for those without products that are in the otherwise standard Visual Voicemail products above.

Kudos to Sprint for giving its customers more options and choices in wireless.

From the Everything Data and Simply Everything unlimited plans at an affordable price, to Any Mobile Anytime, from Sprint to Office/Home aka Pick 3 and Pick 5 Calling plans, to the new Call Forwarding and Voicemail choices, the real value stares you in the face at Sprint.

 

***UPDATE***

 

Sprint is still in the process of rolling out Conditional Call Forwarding across its 48 Million accounts. So if you are attempting to use it, and are getting error messages, it simply means that it’s not been activated on your account just yet. But be patient, it will soon. It’s not quite Mid-November.

If however, you found that it worked BEFORE November 8th, I hate to say, you likely were charged for those minutes. If you attempted the morning of November 8th, and find that you have not been charged, then KUDOS for you, the new service works.

 

To use Google Voicemail, first you must have a Google Voice, or Google Voicemail account. The difference between these is simply features, and the ability to have a GOOGLE OWNED number, or use your mobile phone number thats transferred to a “pseudo-Google Owned Number”.

 

If you want to set up Call Forwarding for No Answer/ Busy/ Out of Coverage, then you must first log into Google Voice account, and select your mobile phone, and click “ACTIVATE GOOGLE VOICEMAIL” next to it. It will ask you for your mobile number, as well as carrier. Enter the numbers exactly as it states and press send on your wireless phone. From there, it should tell you by “tones” that its active.

 

For those of you on Sprint, wanting to test, your code is *28xxx-xxx-xxxx (xxx-xxx-xxxx being your Google Voice number) hit SEND. If you hear 2 short tones, you are good to go. Have a friend call and dont answer and see what happens.

Dont forget to also set up your Google Voicemail to send you voicemail to text transcriptions, and UNCHECK the mobile phone from re-routing Google Voice back to your mobile. If that happens, and you answer the second call, from your Google Voice number (it will show your GV number), then the call is directly connected, and there is no Call Presentation or Listen In, it would be as if you answered the call. No bueno. So remember to uncheck that.

If you wanna end using Google Voice, you retain your Sprint PCS voicemail box of course, and Sprint will reroute your calls to that whenever you dont answer by simply pressing *38 SEND.

 

Pretty simple.

 

Remember, you can always call me at 312-RALFORD if you have questions or comments.





Google Voice Contest and Experiment

24 10 2009

Hey everyone,

 First off, if you are wanting a Google Voice invite, I have 4 of them. And if you read the blog, you will find out how you can WIN one of the 4 invites I have. Get your very own Google Voice number to try.

So some of you know Luke Johnson (below) , and his phone experiment. If you dont, then you clearly have been avoiding YouTube, and living under a rock for the last 3 years.

In the spring of 2007, Luke Johnson did something that not many other people have done before, but everyone copied there-after. Luke was bold enough to post his personal phone number in a video he made for YouTube. He encouraged people to call from all over the world and talk to him. He would talk to anyone till the next call came in, or until the person hung up. He was able to do this all day long, although I think while he was at work, he turned his phone off. I attempted to contact Luke to discuss his experiment over 2 years ago, but didnt get through. I only got a message his voicemail box was full.

I did an experiment of my own, using an unlimited prepaid phone plan, similar to Luke’s, however I received very few calls, and mostly texts from people who thought it was funny to stalk me, and not tell me who they are. I ended up canceling my own experiment earlier then planned, and dismantled my mobile phone account.

Recent times have brought us not only unlimited phone plans, but also GoogleVoice, which I use pretty often to make and receive calls from people I dont know, from Craigslist, as an “unlimited” call, or just to call someone from another number they otherwise may not know.

Tonight, I start my own experiment and contest, and hope to get some of the most interesting calls from people. The calls may or may not be recorded if you talk to me live (if Im able to answer), and they definitely will be recorded if you leave a message. My goal is to have some fun, interesting, and honest people talk about anything. It could be anything from tech talk, to ranting, raving, questions you might want answered, or even, just to say hello. In return, you will be one of the selected people to get ONE of my FOUR Google Voice invites… Yes! WIN AN INVITE

 

So, give me a shout, give out my number to anyone you like, and lets see how this experiment works out.

 

The number is 312-RALFORD or 312-725-3673 – There is no time limit for the call, and there is no time that you can not call. You can call me at 2AM, 4AM, or 8PM if you wanted. If Im able to answer, I will. If not, then you get to leave me a fun message. If you want me to select you to win one of my Google Voice invites , please let me know how to reach you back so if you win I can do so.

 

REMEMBER… 312-RALFORD





O2 Wireless Universal SIM Card

23 10 2009

o2simcopy

Hey everyone,

Well today was a kind of interesting day for me. I decided that since Sprint was not going to activate the card that came included in my BlackBerry Tour, because Im a “Spending Limit Customer”…and the old T-Mobile and AT&T SIM Cards I have are out dated and out of service, that I should get something to test on.

In walked O2 Wireless Universal SIM Card. The basics of the card is the $9.99 SIM can be used in any unlocked GSM phone, thats any Sprint GSM, any unlocked T-Mobile, or any unlocked or locked AT&T phone (the cards are programmed for AT&T phones). The price includes not only the SIM card, but also $7.00 in credit to get you started.

You have the plan options of $0.14 per minute all the time with free roaming, domestic and international long distance, with $0.05 per text message, and voicemail/3Way Calling/Call Forwarding in that price… or…

$1.00 per day for unlimited nights and weekends, unlimited texts, $0.14 per minute all other times, but no international calls can be made on this plan…or…

$29.99 for up to 500 Anytime minutes and $0.05 per text message. There is no unlimited nights or weekends on this plan, but there is the international calls included in that price.

I went with the low-end basic plan at $0.14 per minute. Simply because I am not going to use the text on it, or the voice enough to matter. I want the card not for email (since data is not included, nor an option), but basically so I can use when Sprint service is out, or Im in an area that AT&T might have better coverage at that time. The minutes roll-over, and they also last for 4 months before they start to deplete if they are unused.

I do talk a lot of crap about AT&T and their coverage, but, Im running on EDGE network instead of their 3G, so I should be fine at finding service, and connecting when I need to.

Ill be updating this more as I test out the SIM. So stay tuned.





T-Mobile and Sprint Merger (Opinion)

19 10 2009

Hey everyone,

 

Today I was reading around Digg.com (yeah, I know I know), and I was reading some sites that Digg took me to about the “proposed” merger between T-Mobile and Sprint. The merger of the two smallest carriers in the USA, who actually happen to be the richest… T-Mobile has by far some of the largest national worldwide networks outside America, but also has a bank account that rivals many wireless companies in the USA. Sprint on the other hand is filthy rich in wireless spectrum. Then again, now that I think about it, T-Mobile is also rich in that area as well…But a merger between the two would pretty much give them 1/2 of the nation’s spectrum, while the other half  is held combined by AT&T and Verizon – and my math sucks, but it’s ALMOST correct.

 

So, below is the article, and in ” *** ” will be my own personal opinion, which I hope makes some sense.

 

Six Reasons Why T-Mobile Should Not Buy Sprint

09.14.09

by Sascha Segan

There’s one critical thing to understand about big merger rumors – they usually don’t make it past the rumor stage. The idea that T-Mobile’s parent Deutsche Telekom might buy Sprint has popped up periodically (most recently in 2008) among stock-market analysts, but it’s a horrifying bad idea that fortunately never makes it past the idea stage.

The rumor raised its head again today, but the idea hasn’t improved in quality at all.

1. The Technologies Don’t Match. This is the biggest objection, and it’s very real. Sprint right now is struggling with three incompatible radio technologies – CDMA, iDEN and WiMAX. The difficulty of merging the CDMA and iDEN networks may be one of the things that caused Sprint CEO Dan Hesse to publicly regret absorbing Nextel. T-Mobile has no technology overlap with Sprint. They would add two more, incompatible network technologies – GSM/UMTS and their anticipated LTE network. The result would have no economies of scale, merely an economy of confusion.

*** This is mostly correct. While T-Mobile does in fact use GSM/UMTS and Sprint uses CDMA exclusively on the “Sprint” side, and iDEN on the “Nextel” side, both are semi-compatible with GSM. GSM has an evolutionary path that leads it to LTE, which of course CDMA has almost ironically the same path leading to the same LTE. The difference is that Sprint has decided to move away from LTE (its rumored to still be in testing at Sprint, “just in case”) and has bet its chips on “WiMAX”. T-Mobile on the other hand, while it discusses 4G as LTE, it also hinted recently that they are testing and keeping options open in terms of WiMAX. Meaning, merging the two could prove successful, if they reach that common path of LTE or WiMAX, whichever it seems will be bigger, faster, and more compatible worldwide. LTE gets the title of faster and more compatible technology wise, but not frequency wise. Each country has different frequencies, making it all a “cluster-fuck”. WiMAX however has 2 distinct frequencies in use 2.1 and 2.5GHz, and only Russia, Korea, and the USA are in actual consumer use, all other countries are still in development and trials…Although WiMAX is to the table fast, and in general more standard frequency, it would seem the cheaper, more logical solution is LTE. Either way, Sprint and T-Mobile will remain technologically incompatible till EITHER come to terms with 4G. However, important to note, former parent of VoiceStream (pre-T-Mobile merger), Western Wireless who in turn was bought out by Alltel, ran a CDMA/GSM network without issues, Verizon who bought Alltel still runs that GSM/CDMA network in most areas, and the areas they had to divest are run by AT&T, who is full GSM.

 

2. Big Mergers Always Create Indigestion. The track record for large-scale wireless mergers isn’t good. The AT&T/Cingular merger caused network problems for years. The Sprint/Nextel merger is widely considered to have been a disaster. Mergers in wireless typically work when it’s a much bigger company swallowing a much smaller one – Verizon/Alltel, for instance. In this case, smaller T-Mobile would be trying to absorb much larger Sprint.

*** Totally true! Cingular was happy by itself. T-Mobile is happy by itself. AT&T NEEDED someone to buy them out after a botched attempt to create a “Next Generation” network based on GSM. Sprint was completely happy till Nextel (iDEN and its dying technology) needed someone to buy them out, and Sprint got a little over zealous about remaining a super-wireless carrier.

The fact of the matter remains that a large carrier simply can not merge with another large carrier. There are too many billing systems, network compatibility, and even device issues to deal with. Lets not even get into coverage, rate plans, divesting, and “culture” employees may hold on from one company to another, particularly in business ethics and policies. Thats a whole other story.

At the end of the day, the last big mergers to happen in the last year were T-Mobile buying out smaller regional carrier (which most of its network is smaller regional carriers merged into one big carrier), Suncom…right after the full integration of the AT&T mobility divested Cingular Wireless which went to T-Mobile. Sprint on the other hand hasnt really bought out much of anyone except the smaller regional carriers that operate as Sprint, and under STRICT contracts that Sprint can not operate another network in those areas, making Nextel a rather stupid choice to begin with, except for the spectrum and towers alone. Verizon recently merged with Alltel, and divested a large chunk to AT&T mobility, but somehow has almost perfectly integrated both networks into one. Sometimes a merger of a big company with a little company works. Rarely does the merger of a little company with a big company work. And certainly even more rare is the merger of equals working out for the good.

 

3. George W. Bush Isn’t President. The Obama administration has said they’re going to take a much tougher line than the Bush administration did on mergers that may reduce competition, and merging two of the four national wireless carriers would get the ultimate scrutiny. Since neither T-Mobile nor Sprint are on the verge of failure, it’d be hard to paint this merger as a rescue.

*** I dont think ANY wireless company is on the verge of failure. Sure Sprint might be hard up, but its far from going to fail anytime soon. The spectrum value alone is worth much more than the actual networks it operates. Lets also think about it… Companies that exist currently, AT&T, Verizon, Sprint, and T-Mobile are all secure enough to have purchased another carrier in recent as 4 years time, which means to me and likely many others, that they are secure enough to be standing. It’s those little companies that didnt stand a chance. And if these major companies want to merge, then one of them HAS to get in such financial turmoil, and drop value in such a drastic way, that they too become one of the smaller carriers. Even the smaller national carrier T-Mobile isnt small enough for any of the big carriers to buy, simply because it’s still big enough, and has enough money that another big carrier couldnt afford the price. Lets also not forget that the price of a carrier isnt just billing systems, networks, and operations, but also the price of the customer.

 

4. There’s a lot on T-Mobile’s Plate Right Now. T-Mobile’s UK division is trying to merge with Orange, another UK carrier. So obviously, what T-Mobile corporate needs is to handle another mega-merger at the same time. That makes perfect sense. Right.

*** T-Mobile has so much on its plate right now that it isnt really BUYING companies or making LARGE mergers except for Orange-TMobile UK, but is selling off smaller stake it has in other companies worldwide. Not because it needs the money, but because it needs to focus on “T-Mobile” as a brand, expand itself, and to not have full control over the networks it might have a “stake” in just isnt in its favor, or future. T-Mobile has a focus of restructuring its UK, German and US brands (the biggest of the T brands), with faster 3G, pre-4G tech, and more coverage, at a pricing point proving attractive. Merging with another company also doing the same seems attractive on paper, in reality, both companies like Sprint and T-Mobile have different routes and ways to achieve the same goal.

 

5. Sprint Doesn’t Have the Answer for T-Mobile’s Woes. Apparently, T-Mobile CEO Rene Olbermann is concerned that T-Mobile is stuck in the lower-cost area of the marketplace. Guess what? So is Sprint. T-Mobile is a metropolitan-focused carrier with shorter-range AWS and PCS spectrum rather than the longer-wave cellular and 700 bands. So is Sprint. T-Mobile is having trouble figuring out how to get their customers to pay more dollars per month, while upstarts like MetroPCS and Cricket cut away at their lower end. Ditto Sprint. In this case, banding together doesn’t look like they’d come any closer to solving those problems.

*** T-Mobile and Sprint in the USA are both the lower price leaders of “National” coverage. Simply put, in order for them to not lose out customers to start-ups like MetroPCS and Leap Wireless, they HAD to price themselves aggressively on the lowest end possible. The great news is that both companies have some pretty decent experience at building a customer base (loyal or disloyal) because of it. At one point Sprint was all about just having people sign up left and right, regardless of credit, payment, etc. Now they are a little more focused on just pricing themselves to get people who are price savvy and need dependability in a national carrier to sign up. Credit restrictions, and deposits have become more stringent then in previous years. T-Mobile however, has always priced itself less, kept customers happy with that lower price, and gave them exactly what they wanted..A wireless national carrier in the price range, minute range they desire. Point blank!

 

6. T-Mobile Doesn’t Need Sprint’s Problems. Sprint is still coping with culture and technology clashes in the wake of the Nextel merger. They’re recovering from lingering customer service problems, they seem confused about their prepaid strategy, and they have a complex and perplexing relationship with Clearwire and their on-again, off-again cable company partners. They’re improving, to be sure, but they still have a road ahead. T-Mobile, which prided itself on running a streamlined business with great customer service, doesn’t need that kind of drama.

*** Thats right, T-Mobile DEFINITELY doesnt need Sprint’s problems. As mentioned above, T-Mobile has enough on its plate, but also has more than enough to deal with without not only Sprint culture and issues, but Nextel culture differences, something even Sprint hasnt worked out. Lets not even go on about PrePaid, and how T-Mobile has this ALMOST figured out, and Sprint has almost ZERO idea about. The #1 prepaid service of the BIG 4, is AT&T. They had it right from day 1 with GoPhone, and through all the mergers, their hybrid-Prepay plan is still one of the best in terms of coverage, price, minute options, and the least possible billing errors. T-Mobile follows next, but Boost (Sprint subsidiary) follows closely in almost what Id call a tie, in price, flexibility, and coverage. Unfortunately, billing errors, and network issues ensue both even more so when Customer Service for both do not take care of the customer, and treat the prepaid customer as if they were idiots, or swindlers.

 

So… what are your thoughts?

 

Sprint and T-Mobile – sounds great for customer service,  HotSpot technology on a 4G scale, and with spectrum..on paper.

In practice, these are simply two companies that should never merge until one common 4G technology is selected, and only for strategic reasons of operating as one large single carrier with that one common 4G tech. But…thats just me. While Id love to see T-Mobile and Sprint merge for more dual CDMA/GSM phones, and for coverage that “worldwide” is impossible to beat, with fantastic customer service, it’s not ever likely to happen.. .Ive learned to deal.





T-Mobile Project Dark/Project Black Leaked Information

18 10 2009

tmo-project-black

Hey everyone,

The time has almost come when T-Mobile releases their new “Project Dark/Project Black” plan to turn around the company.

Ill be explaining EVERYTHING you ever wanted to know about the NEW T-Mobile in my radio show soon.

Keep reading in the next 24 hours for the link to the radio show, and get ready to call in for the MOST in-depth information.

This is BIG… and by big I mean, BIGGER then anyone ever expected.

***UPDATE***

The new plans are in, and on Sunday they will be released by T-Mobile for all the country to see. But if you wanna know what they are currently, look below.

Individual Plan – No 2-year commitment

  • 500 Minutes  – $30
  • 500 + Unlimited Text – $40
  • 500 + Unlimited Text  + Unlimited Web – $60
  • 1000 Minutes – $40
  • 1000 + Unlimited Text – $50
  • 1000 +Unlimited Text  + Unlimited Web – $70
  • Unlmited Talk – $50
  • Unlimited Talk + Unlimited Text – $60
  • Unlimited Talk +Unlimited Text  + Unlimited Web – $80

Family Plan – Includes 2-lines + 2-year commitment

  • 750 Minutes – $60
  • 750 + Unlimited Text – $80
  • 750 + Unlimited Text + Unlimited Web – $140
  • 1500 Minutes – $80
  • 1500 + Unlimited Text – $100
  • 1500 + Unlimited Text + Unlimited Web – $160
  • Unlimited Minutes – $100
  • Unlimited Talk + Unlimited Text – $120
  • Unlimited Talk + Unlimited Text + Unlimited Web – $180